DCA Vantage Operator’s Guide 143
Troubleshooting
E116
HbA
1c
Cartridge Error
- irregular
reaction
kinetics (high
variability)
The Mean Squared Error
calculated is too large.
Possible cause:
• cartridge exposed to
excessive humidity
or temperature
1. Discard the sample.
2. Acknowledge the error.
3. Repeat the test with a new
sample.
NOTE: Verify that the reagent kit
was stored properly, and that the
foil package was opened just prior
to use.
4. If the error still occurs, contact
your local technical support.
E301
Microalbumin/
Creatinine
Cartridge Error
- buffer
absorbance is
too low
The mean transmittance
of the buffer readings is
too high.
Possible causes:
• no cartridge is
present, and there is
an optical alignment
problem
1. Discard the sample.
2. Acknowledge the error.
3. Repeat the test.
4. If the error still occurs, contact
your local technical support.
E302
Microalbumin/
Creatinine
Cartridge Error
- buffer
absorbance is
too high
The mean transmittance
of the buffer readings is
too low.
Possible causes:
• condensation on the
cartridge
• cartridge is not
located in the proper
position
• buffer tab is not
removed
• optical window has a
defect
1. Discard the sample.
2. Acknowledge the error.
3. Repeat the test.
4. Verify that cartridge is inserted
completely into the system.
5. Remove the flexible tab.
6. If the error still occurs, contact
your local technical support.
E303
Microalbumin/
Creatinine
Cartridge Error
- variable buffer
readings
The percent coefficient
of variation (%CV) of the
10 transmittance
readings of the buffer
solution in the reagent
cartridge is too high.
(Particulate
contamination.)
1. Discard the sample.
2. Acknowledge the error.
3. Repeat the test.
4. If the error still occurs, contact
your local technical support.
Error Code Description Corrective Action
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