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Troubleshooting and Maintenance
Error Code Fault Descriptions and Diagnosis
IE 06 Bus Volt Fault
• Press the “ESC" key to restart the inverter.
• Check that the PV input open circuit voltage is in
the normal range.
• Or ask the installer for help.
IE 07 Bat Volt Fault
Battery voltage fault
• Check battery input voltage if it's within normal
range
• Or ask the installer for help.
IE 08 AC 10mins Volt
• The grid voltage was out of range in the last 10
minutes.
• The system will return to normal if the grid returns
to normal.
• Or ask the installer for help.
IE 09 DCI OCP Fault
DCI overcurrent protection fault.
• Wait for a while to check if it's back to normal.
• Or ask the installer for help.
IE 10 DCV OVP Fault
DCV EPS(Off-grid) overvoltage protection failure.
• Wait for a while to check if it's back to normal.
• Or ask the installer for help.
IE 11 SW OCP Fault
Software Detection of Overcurrent Fault.
• Wait for a while to check if it's back to normal.
• Shut down photovoltaic, battery and grid
connections
• Or ask the installer for help.
IE 12 RC OCP Fault
Overcurrent protection fault.
• Check the impedance of DC input and AC output.
• Wait for a while to check if it's back to normal.
• Or ask the installer for help.
IE 13 Isolation Fault
Insulation Fault
• Please check the wire insulation for damage.
• Wait for a while to check if it’s back to normal.
• Or ask the installer for help.
IE 14 Temp Over Fault
Temperature beyond limit
• Check if ambient temperature exceeds the limit.
• Or ask the installer for help.
IE 15 Bat Con Dir Fault
EPS(Off-grid) mode current is too strong.
• Ensure that the load power is within the EPS(Off-
grid) power range.
• Check for any non-linear load connections on the
EPS(Off-grid).
• Move this load to check for recovery.
• Or ask for help from the installer if it can not return
to normal.