Innagator | Technical Pack134
Error Code Description Solutions
F15 AC_OuverCurr_SW_Failure
AC side over current fault
1. Please check whether the backup load power and com-
mon load power are within the range;
2. Restart and check whether it is normal;
3. Seek help from Sunsynk.
F16 GFCI_Failure
Leakage current fault
1. Check the PV side cable ground connection;
2. Restart the system 2-3 times;
3. If the fault still existing, please contact Sunsynk.
F18 Tz_Ac_Overcurr_Fault
AC Slide over current fault.
1.Check if the backup load power is within the range of the
inverter.
2.Restart, and check if it is normal.
F20 Tz_Dc_Overcurr_Fault
DC side over current fault
1. Check PV module connect and battery connect;
2.Whenintheo-gridmode,theinverterstartupwithabig
power load, and it may report F20. Please reduce the load
power connected.;
3.TurnotheDCandACswitches,waitoneminute,and
then turn on the DC/AC switch again.
4. Seek help from us if you can not return to a normal state.
F21 Tz_HV_Overcurr_fault
BUS over current.
1. Check the PV input current and battery current settings;
2. Restart the system 2-3 times;
3. If the fault still existing, please contact Sunsynk.
F22 Tz_EmergStop_Fault
Remotely shutdown
1. It tells the inverter is remotely controlled.
F23 Tz_GFCI_OC_Fault
Leakage current fault
1.Check the PV module and inverter cables.
2.You may have a faulty PV panel (earth short)
3.Restart inverter
F24 DC_Insulation_Fault
PV isolation resistance is too low
1.CheckiftheconnectionofPVpanelsandinverterarermly
connected.
2.Check if the earth bond cable on inverters is connected to
the ground.
F26 BusUnbalance_Fault
The bus bar is unbalanced
1.Please wait 5 minutes to see if it returns to normal.
2. Fully reset the inverter.
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