Touch Screen Controller Owner's Manual
88
-EN
11 Troubleshooting
Phenomenon Question Confirmation items
The LCD does not display. Is the power turned on? Check that the power is not turned off by the breaker or the like.
There is a green LED at the lower rear of the main unit and a green 
LED on the AC adapter that indicate that power is being supplied.
Check that the wiring of the power outlet and AC adapter is not 
disconnected.
There is a green LED at the lower rear of the main unit and a green 
LED on the AC adapter that indicate that power is being supplied.
Has the backlight gone out? The LCD turns off when there is no operation for a certain period of 
time. Touch the touch panel to turn on. The brightness and display 
time can be changed using [Backlight].
Is the backlight brightness dark? Adjust the brightness using [Backlight].
The operated air conditioner 
does not run.
Does the operated air conditioner 
match the actual air conditioner?
Operate another air conditioner and check if the actual air 
conditioner operates.
Has a check code been detected? The air conditioner will not operate when a check code has been 
detected. Erase the check code.
Are you operating with the local 
remote control?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the local remote control, it will stop. The latter 
operation of this Unit or the local remote control overrides the former.
Is the air conditioner stopped due to 
the schedule setting of the local 
remote control or the like?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the local remote control schedule, it will stop. The 
latter operation of this Unit or the local remote control overrides the 
former.
Are you operating with the PC app 
"Remote Control Software"?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the PC app "Remote Control Software", it will stop. 
The latter operation of this Unit or the "Remote Control Software" 
overrides the former.
I want to turn off the power. From [Menu], turn off the power. Select [Menu]-[Functions]-[shut down].
I want to reboot. Reboot from the menu. Select [Menu]-[Functions]-[System reboot].
The air conditioner settings 
change arbitrarily.
Are you operating with the local 
remote control?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the local remote control, it will stop. The latter 
operation of this Unit or the local remote control overrides the former.
Is the air conditioner stopped due to 
the schedule setting of the local 
remote control or the like?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the local remote control schedule, it will stop. The 
latter operation of this Unit or the local remote control overrides the 
former.
Have you applied settings such as 
stop using an external input signal?
When stop, etc. is set by an external input signal using the external 
interlocking function, the air conditioner stops automatically when a 
signal is input.
Are you operating with the PC app 
"Remote Control Software"?
Even if the air conditioner is run with this Unit, if it is stopped 
afterwards with the PC app "Remote Control Software", it will stop. 
The latter operation of this Unit or the "Remote Control Software" 
overrides the former.
The schedule does not work. Is the schedule disabled? Please confirm the Scheduler Operation settings.
Does the scheduled air conditioner 
match the actual air conditioner?
Operate another air conditioner and check if the actual air 
conditioner operates.
Is a Special day schedule set? If a day is set in both the Weekly schedule and a Special day 
schedule, the Special day schedule will apply for that day.
The air conditioner doesn't 
cool. The air conditioner 
doesn't heat.
Is demand control turned on? Demand control suppresses the capability of the outdoor unit in 
order to reduce power consumption. Therefore, it may take time to 
reach the set temperature.
Is the forced thermo OFF control 
turned on?
Forced thermo OFF is a control to stop the operation of the outdoor 
unit. Therefore, the indoor unit acts as a fan.
Is the power saving control turned 
on?
Power saving suppresses the capability of the outdoor unit. 
Therefore, it may take time to reach the set temperature.