Touch Screen Controller Owner's Manual
90
-EN
I cannot log in to Remote 
Control Software from another 
PC after the LAN is 
disconnected.
Have you logged in with the same 
user ID?
You must log in again from a PC with the LAN disconnected and log 
out normally.
Have you accessed the software from 
more than 8 PCs?
Up to 8 PCs can be accessed at the same time. The software may 
not operate correctly if you connect to more than 9 PCs.
Did you assign the PC's IP address 
using a DHCP server?
This Unit judges whether it is accessed from the same PC using the 
IP address.
If the PC address is changed partway through by the DHCP server, 
you may not be able to log in again after LAN disconnection. Please 
set the PC that accesses this Unit to a fixed IP or reboot the Unit and 
erase the login information.
The language does not switch 
with the Remote Control 
Software.
Does the login user for the Windows 
being used have write permission for 
the Remote Control Software storage 
location?
Please allow write permission below the folder where Remote 
Control Software is saved (initial setting: C:\Program Files\TOSHIBA 
Carrier Corporation).
Right-click on the TOSHIBA Carrier Corporation folder, select the 
[Properties] - [Security] Name, click the "Edit" button and check 
[Allow] for [Full control] under different settings.
The schedule setting changes 
have not been reflected.
Are you trying to change the schedule 
settings on both the Remote Control 
Software and the main unit?
To change the schedule settings, please set only one of either the 
main unit or the Remote Control Software.
I would like to use the 
software with other 
centralized controllers.
Centralized controllers that can be 
used together within the same 
network.
It is possible to use up to 8 units together with all centralized 
controllers including this Unit.
Ask service personnel to use them in combination.
I want to use multiple units in 
combination.
Number of units that can be used in 
combination in the same network.
It is possible to use up to 8 units together with all centralized 
controllers including this Unit.
Ask service personnel to use them in combination.
The LCD sometimes turns 
black for a moment.
The LCD's antistatic control is 
working.
This is not a malfunction. The LCD may turn black temporarily to 
remove static electricity.
The multi outdoor unit's option 
board control does not work.
Do you want to use the multi outdoor 
unit's option board?
When the centralized controller is connected, the functions of the 
outdoor unit's option board become ineffective. Only one of the 
centralized controller and the outdoor unit's option board can be 
used.
The Unit does turn ON/OFF 
even though the operation 
interlock signal/stop interlock 
signal is input.
Has the interlock signal been input 
from the time of activation?
Since the interlock signal confirms the state by detecting the rising 
edge and falling edge, if the interlock signal is input from the time of 
activation, interlock control will not be performed. Please set so that 
the interlock signal turns OFF at the time of activation.
Phenomenon Question Confirmation items