61
19
The air conditioner
doesn't cool. The air
conditioner doesn't
heat.
Is demand control turned on? Demand control suppresses the capability of the outdoor unit in
order to reduce power consumption. Therefore, it may take time to
reach the set temperature.
20
Is the forced thermo OFF control
turned on?
Forced thermo OFF is a control to stop the operation of the outdoor
unit. Therefore, the indoor unit acts as a fan.
21
Is the power saving control turned
on?
Power saving suppresses the capability of the outdoor unit.
Therefore, it may take time to reach the set temperature.
22
The LCD does not turn
off.
Has a check code been detected? The LCD will still be on when a check code has been detected. Erase
the check code.
23
Sometimes the LCD
becomes black for a
moment.
The LCD's antistatic control is
working.
Temporarily stop the LCD periodically to prevent LCD burn-in. Not a
malfunction.
24
The setting displayed
on the local remote
control does not match
the setting displayed
on this Unit.
Does the operated air conditioner
match the actual air conditioner?
Operate another air conditioner and check if the actual air
conditioner operates.
25
When local remote
control operation is
prohibited, if there is a
power failure, the local
remote control
prohibited status will
be cancelled when the
power returns.
- Set [Menu] - [Service settings] - [Function settings] as shown below.
Set [Changing for indoor unit control] to [A].
26
FILTER information
can be reset even
when the FILTER sign
is not displayed.
The FILTER signs lights up
depending on the accumulated
operation time.
As the operation time accumulates, the FILTER sign lights up when
the preset operation time is reached.
The FILTER sign information can be reset to clear the accumulated
time for cases such as when FILTER cleaning is carried out before
the FILTER sign turns on.
27
I want to check the
software version.
Reboot from the Information menu. The version is displayed under [Menu] - [Information].
28
The webpage of the
Controller is not
displayed.
Is the power to the System Controller
on?
If the power to the System Controller is not on, you cannot connect
to the webpage. Confirm if the power is on.
29
Is the LAN cable connected? The webpage is not displayed unless the PC and the LAN of this Unit
are connected. Check the LAN cable connection and network
settings.
30
Have you set the IP address? You cannot connect to the Unit unless the IP address of the PC is
set. For details, see (P.26 in Owner's Manual).
31
Do you use a proxy server? If the setting is such that a proxy server is used, exclude the IP
address of the System Controller.
32
Reboot from time to
time.
Please check for noise and the power
supply status.
The main unit may restart if noise in the surroundings or an unstable
power supply cause the operation of the software to be unstable.
Please check the surrounding environment.
33
I cannot start the
Remote Control
Software.
Is "Error 1001" displayed? Please download .Net Framework 4.6.2 from the download website
of this software and install it.
34
Is the LAN cable connected? This software will not start unless the PC and the LAN of this Unit are
connected. Check the LAN cable connection and network settings.
35
Is the IP address of the access
destination set to the IP address of
the controller main unit?
The IP address (or server name) to be entered during installation is
the IP address of the controller main unit. It is not the IP address of
the PC.
If it is incorrect, please do the following and then reinstall.
1. Uninstall the application
2. Delete the install destination directory
3. Delete the desktop and start menu shortcuts
36
Is the PC on which the software was
installed Windows 10?
Windows 10 is supported. The software may not operate correctly
when installed on a PC with a different OS.
Phenomenon Question Confirmation items
To Next Page
Loading...
