Toshiba E-STUDIO3508A - Page 556

e-STUDIO2008A/2508A/3008A/3508A/4508A/5008A © 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 18
C911 Circuit related
service call
Toner cartridge IC chip abnormality P. 8-168
C940 Circuit related
service call
Engine-CPU abnormality P. 8-179
C970 Process related
service call
High-voltage transformer abnormality: Leakage of the
main charger is detected.
P. 8-168
CA10 Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor is not
rotating normally.
P. 8-182
CA20 H-Sync detection error: H-Sync detection PC board
cannot detect laser beams.
P. 8-182
CB00 Finisher related
service call
Finisher not connected P. 8-183
CB01 Finisher communication error P. 8-183
CB10 Entrance motor abnormality: The entrance motor is not
rotating normally. [MJ-1101/1107/MJ-1106/1108]
P. 8-183
CB11 Buffer tray guide motor abnormality: The buffer tray guide
motor is not rotating or the buffer tray guide is not moving
normally. [MJ-1101/1107/MJ-1106/1108]
P. 8-184
CB12 Buffer roller drive motor abnormality: The buffer roller
drive motor is not rotating or the buffer roller is not moving
normally. [MJ-1101/1107/MJ-1106/1108]
P. 8-184
CB13
Finisher exit motor abnormality [MJ-1101/1107/MJ-1106/
1108]
P. 8-185
CB14
Paper holding arm motor abnormality [MJ-1101/1107/MJ-
1106/1108]
P. 8-185
CB30 Movable tray shift motor abnormality: The movable tray
shift motor is not rotating or the movable tray is not
moving normally. [MJ-1101/1107]
Movable tray shift motor abnormality: The movable tray
shift motor or the movable tray does not work properly.
[MJ-1032]
Movable tray shift motor abnormality: The movable tray
shift motor or the movable tray does not work properly.
[MJ-1033]
P. 8-186
P. 8-187
P. 8-188
CB31 Movable tray paper-full detection error: The actuator of
the movable tray paper-full detection sensor does not
move smoothly. [MJ-1101/1107/MJ-1106/1108]
P. 8-188
CB40 Front alignment motor abnormality: The front alignment
motor is not rotating or the front align ment plate is not
moving normally. [MJ-1101/1107/MJ1106/1108]
Front alignment plate home position detection error: The
detection of the home position ends abnormally because
the front alignment plate has not worked properly.
[MJ-1032/MJ-1033]
P. 8-189
P. 8-191
CB50 Stapler home position error: The stapler home position
sensor does not work. [MJ-1101/1107/MJ-1106/1108]
Stapler unit home position detection error: The detection
of the home position of the stapler unit ends abnormally.
[MJ-1032/MJ-1033]
P. 8-191
P. 8-192
P. 8-192
CB51 Stapler shift home position error: The stapler is not at the
home position. [MJ-1101/1107/MJ-1106/1108]
Stapler unit sliding home position detection error: The
detection of the home position of the stapler unit sliding
ends abnormally. [MJ-1032/MJ-1033]
P. 8-193
P. 8-194
P. 8-195
Error code Classification Contents Troubleshooting