e-STUDIO556/656/756/856(Ver03) © 2012 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 24
8.2.4 Printer function error
Following codes are displayed at the end of the user name on the print job log screen
(When GM-1250/4180 or GM-2270 is installed)
Error code Contents Troubleshooting
4011 Print job cancellation: Print job (copy, list print, network print) is deleted from
the print job screen.
P. 8-167
4021 Print job power failure: The power of the equipment is turned OFF during
print job (copy, list print, network print).
P. 8-167
4031 HDD full during print: Large quantity image data by private print or invalid
network print are saved in HDD.
P. 8-167
4041 User authentication error: The user who intended to print a document is not
registered as a user.
P. 8-167
4042 Department authentication error: A department whose code is
specified for a print job is not registered.
P. 8-167
4045 Problem in LDAP server connection or LDAP server authorization settings. P. 8-168
4111 Quota over error (The number of the assigned pages set by department and
user management has reached 0.): The numbers of output pages have
exceeded those specified with both of the department code and the user
code at the same time.
P. 8-168
4112 Quota over error (The number of the assigned pages set by user
management has reached 0.): The number of output pages has exceeded
the one specified with the user code.
P. 8-168
4113 Quota over error (The number of the assigned pages set by department
management has reached 0.): The number of output pages has exceeded
the one specified with the department code.
P. 8-168
4121 Job canceling due to external counter error P. 8-169
4211 Printing data storing limitation error: Printing with its data being stored to the
HDD temporarily (Proof print, Private print, Scheduled print, etc.) cannot be
performed.
P. 8-169
4212 e-Filing storing limitation error: Printing with its data being stored to the HDD
(print and e-Filing, print to e-Filing, etc.) cannot be performed.
P. 8-169
4213 File storing limitation error: The file storing function is set to "disabled". P. 8-169
4214 Fax/Internet Fax transmission limitation error: Fax / Internet Fax transmission
function or Network Fax/Internet Fax function is disabled.
P. 8-169
4221 Private-print-only error: Jobs other than Private print jobs cannot be
performed.
P. 8-170
4231 Hardcopy security printing error: hardcopy security printing job is performed
when the function is restricted.
P. 8-170
4311 Not being authorized to perform JOB. P. 8-170
4312 Not authorized to store a file P. 8-170
4313 No privilege for e-Filing storage: No privilege to store e-Filing data is given.
(e-Filing storage permission)
P. 8-170
4314 No privilege for Fax / Internet Fax transmission: No privilege to send Fax or
Intern
P. 8-170
4321 No privilege for print settings: No privilege to print with the specified settings
is given. (Print setting permission)
P. 8-170
4411 Image data creation failure: Data that you tried to print may be corrupted.
• Network print: Data are corrupted or invalid.
• Direct print: A file is corrupted or not in a supported format.
P. 8-171
4412 Double-sign encoding error: A double-sign encoding error occurred because
the PDF file is encrypted in a forbidden language or in a language not
supported.
P. 8-171
4611 Font download failure (exceeding maximum number of registrations): A new
font cannot be registered because the number of fonts registered in this
equipment has reached the limit.
P. 8-171
4612 Font download failure (HDD full): A new font cannot be registered because
there is not sufficient space in the font storage area of this equipment.
P. 8-171
4613 Font download failure (others): A new font cannot be registered due to other
abnormality.
P. 8-171
To Next Page
Loading...
