TransAct Printrex 980 - Defect Recovery Procedures

Appendix B: Frequently Asked Questions
Page 130 100-11672 - Rev D
Defect Recovery Procedures
Vertical White Streak or Faint Image
Cause
Procedure
Check Item
Action
Ink Supply
System
1
Carry out Light Cleaning, Medium
Cleaning, and Strong Cleaning 2 or 3
times for each cleaning, and then check
that the defect has been recovered.
End
Ink Supply
System
2
Carry out Ink Loading, and then check
that the defect has been recovered
End
Printhead
3
Carry out Printhead face cleaning, and
then check that the defect has been
recovered.
End
Purge Unit
4
Blade, cap, or cap base is contaminated
with dust or foreign matter, or it is
scratched or deformed.
Replace Purge
Unit.
Printhead
5
Replace Printhead, and then check that
the defect has been recovered.
End
Print Module
6
Replace Print Module, and then check
that the defect has been recovered.
End
Printer
Controller
PCB
7
Replace Printer Controller PCB, and then
check that the defect has been
recovered.
End
Void or Abnormal Discharge (Test Printing Result: NG)
Cause
Procedure
Check Item
Action
Connection of
Printhead to
Printhead
Relay PCB
1
Proceed reconnection recovery *1, and
then check that the defect has been
recovered.
End
Flexible
Cable
2
The connector of Flexible Cable is not
connected securely.
Connect it
properly.
3
Flexible Cable has a defect such as
disconnection, crack, or ink adhesion.
Replace
Flexible Cable
Printhead
Relay PCB
4
Replace Printhead Relay PCB, and then
check that the defect has been
recovered.
End
Printhead
5
Replace Printhead, and then check that
the defect has been recovered.
End
Printer
Controller
PCB
6
Replace Printer Controller PCB, and then
check that the defect has been
recovered.
End
Print Module
7
Replace Print Module, and then check
that the defect has been recovered.
End