TransAct Printrex 980 - Page 222

Appendix B: Frequently Asked Questions
Page 212 100-11672 - Rev D
Code
Detail Code
Item
Description
30: Update Error
30
01
Condition
Detected
Firmware update error.
Action
1. Retry the firmware update.
2. Replace Printer Controller PCB.
30
02
Condition
Detected
Firmware update error.
Action
Send proper update file.
30
03
Condition
Detected
Updater started upon detecting the firmware
error.
Action
Retry the firmware update.
30
04
Condition
Detected
Media parameter version not updated to the
latest.
Action
Update to the latest version of media
parameter information.
31: Data Error
31
01
Condition
Detected
Length of the data received by the host PC is
incorrect.
Action
Cancel the job.
Service Utility > Printer Status > Cancel My
Printing Job
31
02
Condition
Detected
Received the improper command from the host
PC.
Action
Cancel the job.
Service Utility > Printer Status > Cancel My
Printing Job
35: Temperature Error
35
01
Condition
Detected
Temperature out of operation warranty is
observed.
Action
1. Warm the room to warranty temperature.
2. Restart Printer.
37: Remaining Ink Detection Error
37
01-FF
(Additional
value
of K:01,C:02,
M:04,Y:08)
(MODULE1),
(Additional
value
of K:10,C:20,
M:40,Y:80)
(MODULE2)
Condition
Detected
Ink Tank empty cannot be detected.
Action
1. Set proper Ink Tank.
2. Close all doors (error cleared).