Listening to and Managing Messages 4-8
Using Voicemail
Wave Phone User Guide
Replying to a Message
You can send an immediate reply to the person who left the current voicemail. Your reply will
be left as a new message for the user(s) the next time he/she logs into voicemail. If the message
was sent to multiple recipients, you have the choice of replying to just the original sender or to
all recipients.
During a message, or as soon as it has finished playing:
1. Press 4 to access additional Listening Options.
At the prompt:
2. Press 1 to access reply options.
3. Press 1 to send your reply to the original sender only.
or,
Press 2 to send your reply to all recipients (if the original message was sent to
multiple recipients).
At the tone.
4. Record your reply, then press # to complete the recording.
5. Set deliver options (see page 4-10) or re-record your message, as needed.
6. Press 1 to send your reply.
Forwarding a Message to Another User in the System
You can send a copy of the current message to the voicemail of one or more users in your Wave
system. In addition, you can include a recorded message that explains the reason you are
forwarding the message.
Example: “I just received this message from our customer, Mr. Jones. Can you please call
him and answer his questions? Thanks.”
During a message, or as soon as it has finished playing:
1. Press 4 to access additional Listening Options.
At the prompt:
2. Press 2 to access the forwarding feature.
At the tone:
3. Record your message, then press #.
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