Installing and Configuring the eyeBeam SIP Softphone A-2
CounterPath SIP Softphone
Wave Phone User Guide
Installing and Configuring the eyeBeam SIP Softphone
Before You Begin
Before installing an eyeBeam SIP softphone on your computer, talk to your System
Administrator and make sure you know the following:
• The IP address or name of the Wave SIP span
• The preferred codec(s), in order, of the Wave SIP span (for example, G.711)
• That your user account on Wave is configured as a SIP station
Note: If you are using the phone from a remote location, a VPN (Virtual Private Network)
connection is required.
Installing and Configuring for Wave
Use this procedure to install the eyeBeam softphone on your PC and configure it for use with
Wave.
Note: These procedures describe the eyeBeam audio-only softphone (version 1.5 or higher). It
is recommended that you have the eyeBeam User's Manual available as you install the
softphone.
The configuration procedure describes only those steps necessary for the eyeBeam phone to
work with
Wave. Other settings may be left in their default configuration. For information on
using other eyeBeam features, see the eyeBeam documentation.
VPN connectivity is required to work remotely.
To Install and Configure an eyebeam Softphone
1. Install the softphone on the PC that will be using it.
2. Start the softphone.
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