Call Pickup 3-13
Using Wave Phone Features
Wave Phone User Guide
To Retrieve a System Parked Call
1. Listen for the dial tone.
2. Press *63.
3. Dial the appropriate slot number.
Call Pickup
You can pick up a call on any extension within your call pickup group. If the line button you use
to pick up a call is not part of a call pickup group you cannot pick up calls on lines that belong
to a call pickup group. There are two types of Call Pickup: Extension Pickup and Group Pickup.
Note: Extension and Group Pickup groups are configured by the System Administrator.
Extension Pickup [ALL]
Extension Pickup allows you to answer any ringing primary or secondary line in your call
pickup group.
SIP PHONES
To Answer a Specific Extension
1. Press the pre-programmed Pickup button.
If your phone does not have a programmed Extn Pickup button, dial *75.
2. Dial the extension number of the ringing station.
Note: An extension number may be programmed on the Extn Pickup button to provide
directed pickup for a specific extension.
3. Speak to the caller.
DIGITAL PHONES
To Answer a Specific Extension
1. Press the pre-programmed Extn Pickup button.
If your phone does not have a programmed Extn Pickup button, dial *75.
2. Dial the extension number of the ringing station.
Note: An extension number may be programmed on the Extn Pickup button to provide
directed pickup for a specific extension.
3. Speak to the caller.
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