Vertical Wave - Making a Supervised Transfer [ALL]

Transfer 3-65
Using Wave Phone Features
Wave Phone User Guide
ANALOG PHONES
To Make a Blind Transfer
While on a call:
1. Press Flash, then 1.
2. Listen for the prompt to assist you with making the transfer.
3. Dial the destination extension.
4. Hang up to complete the transfer.
Making a Supervised Transfer [ALL]
A supervised transfer lets you announce a call before completing the transfer.
SIP PHONES
To Make a Supervised Transfer
While on a call:
1. Press Transfer ( ) to place the caller on hold.
On some models, there is an
XFER softkey.
2. Listen for the dial tone, then enter the destination extension number.
When the destination party answers:
3. Announce the call.
4. Press Transfer ( ), or hang up to complete the transfer.
Note: For the 55i and 57i SIP phones, although the Xfer softkey is displayed when the
phone goes off-hook, transfer is not supported when the phone is in the dialing state.
To Cancel the Transfer
Press End Call to reconnect to the calling party.
• For 480i/CT, 9480i/CT, and all Aastra Series 5 models: press Goodbye ( ) or
use the
DROP softkey.
Hint: Models 480i/CT, 9480i/CT, 9133i, 9143 and all Aastra Series 5 models: you can use
the L2 button to make this transfer.
Note: A Transfer can become a Conference by pressing Conference ( ) after the
second party answers.
Wave 4.0
June 2013