Making Calls 2-12
Basic Operation
Wave Phone User Guide
To end a call through Wave from a remote phone:
When ending a call placed through the wave system, without disconnecting the Wave
connection:
4. Press **3 to end each call instead of hanging up the phone.
Note: If you hang up, you must call your office and log on again if you want to place more
outgoing calls through Wave. Pressing **3 eliminates the need to call your office again,
because you remain connected to Wave.
Using Redial and Feature Codes Commands
After logging on from a remote phone, you can use any feature code command beginning with *
(for example *25 to redial a call or *11 to place a system page).
To use the Redial command after logging on
1. Dial # and wait for the internal dial tone.
2. Press *25 to redial the last call you placed while remote (either manually or by using the
voice message callback feature).
Note: It is not the number of the last call you placed locally.
EXAMPLE: On Monday, you call into your office from a remote location and place a call to
(617) 123-9876. For the rest of the week, you work in your office and place many calls.
On Saturday, you call into your office from a remote phone and use the *66 command.
The system dials (617) 123-9876 because that was the last call you placed while remote.
To use feature code commands:
1. Press # after logging on to get the internal dial tone.
2. Dial the command.
Hint: Refer to Chapters 4 through 6 for a list of * options available on your specific phone type.
Placing a Call Immediately After a Wave session
If you are trying to make a non-Wave call from your remote phone, and you find your call treated
as if it were an internal Wave call (for example, you reach a user at your office), the likely cause
is that you did not log out from a Wave session immediately beforehand.
When you hang up to end a session logout does occurs automatically, but not until the phone
company drops the call, which can take up to 20 seconds.
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