Vitals Reference Manual
210 Part No. 79-MAN-04, Rev. I E.H. Wachs
Symptom: Error message saying “Cannot find E. H.
Wachs equipment.
1. Valve operator may not be powered on.
i. Turn on the valve operator.
2. Bluetooth not connected.
i. Make sure the equipment is paired. See “Adding
a Valve Operator” on page 40.
Symptom: Maps view not available in the field.
1. TC-100 is offline and local map is not downloaded.
i. Download local map when connected to wi-fi.
Tap the Windows icon, go to Settings, then
Apps>Offline Maps. Find your location and
download the map.
Symptom: Query for All GPS Data comes back blank.
1. The GPS query requires valve geolocation data to return
results.
i. Best practice is to have the valve latitude and
longitude coordinates stored in the Valve table,
using the most precise geolocation data avail-
able.
ii. Geolocation data in the Valve table is not
required, if the valve has at least one activity in
the Activities table with location data.
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