Xerox 4110 - Page 11

Xerox 4590/4110 Copier/Printer User Guide
ix
Table of Contents
Cleaning the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Cleaning the Document Cover and Document Glass . . . 10-19
Cleaning the Document Feeder Rollers . . . . . . . . . . . . . 10-23
11. Problem Solving 11-1
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2
Machine Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4
Image Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-9
Trouble during Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-15
Unable to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-15
The Copy Result is not What was Expected. . . . . . . . . . 11-16
Trouble during Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-20
Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-20
The Printed Result is not what was Expected. . . . . . . . . 11-22
Trouble during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-24
Unable to Scan with the Machine . . . . . . . . . . . . . . . . . . 11-24
Unable to Import Scanned Document into Computer . . . 11-25
Unable to Send the Scanned Document over the
Network (FTP/SMB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-26
Problems with Sending E-mail . . . . . . . . . . . . . . . . . . . . 11-27
Image not What was Expected . . . . . . . . . . . . . . . . . . . . 11-27
Error Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-30
Other Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-30
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-48
Paper Jams in Trays 1-4. . . . . . . . . . . . . . . . . . . . . . . . . 11-49
Paper Jams in Transport Unit 4 . . . . . . . . . . . . . . . . . . . 11-50
Paper Jams in Duplex Module 3. . . . . . . . . . . . . . . . . . . 11-51
Paper Jams in Tray 5 (Bypass). . . . . . . . . . . . . . . . . . . . 11-53
Paper Jams in optional Trays 6 and 7 (High Capacity
Feeder Tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-54
Paper jams in optional Tray 6 (Oversized High Capacity
Feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-55
Paper Jams in Tray 8 (Post-Process inserter) . . . . . . . . 11-56
Paper Jams in Lower Left Cover. . . . . . . . . . . . . . . . . . . 11-57
Paper Jams inside body . . . . . . . . . . . . . . . . . . . . . . . . . 11-58
Paper Jams Inside Finisher Left Cover. . . . . . . . . . . . . . 11-61
Paper jams at lever 1a and knob 1c . . . . . . . . . . . . . 11-61
Paper jams at lever 1d . . . . . . . . . . . . . . . . . . . . . . . 11-62
Paper jams at lever 1b . . . . . . . . . . . . . . . . . . . . . . . 11-63
Paper Jams Inside Finisher Right Cover . . . . . . . . . . . . 11-64
Paper jams at lever 3b and 3d . . . . . . . . . . . . . . . . . 11-65