Recommended SolutionPossible CauseFault Code
Remove all paper from the stacker
tray.
The finisher stacker tray is full024980
Remove all paper from the finisher
top tray.
The finisher top tray is full024981
Remove all paper from the stacker
tray and remove any other obstruc-
tions.
The finisher stacker tray lower
safety warning is on
024982
Remove all paper from the booklet
tray.
The finisher booklet tray is full024983
Remove all paper from the booklet
tray.
The booklet stapler low staple
F signal is on
024984
Remove all paper from the booklet
tray.
The booklet stapler low staple
R signal is on
024985
Remove all paper from the tray. Set
the output tray for threefold.
The booklet folder tray is full024987
Check that the folder tray is correctly
attached and set.
The booklet folder tray is full024988
Check the staple cartridge and reset
correctly.
There is a problem with the
booklet maker stapler
024989
Power Off/On the machine. If the er-
ror persists, contact the Customer
Support Center.
A communication error has
occurred with the Finisher
047320
Remove and empty the waste contain-
er and reinstall.
Punch Waste Container is full
or near full
112700
Confirm the staple position and try
to print again.
The settings for stapling are
canceled and prints the data
116790
Confirm the punching position and
try to print again.
The settings for punching are
canceled
124705
Confirm the folding settings and try
to print again.
The settings for folding are
canceled
124706
Decrease the number of pages, or
cancel the stapling settings, then try
to print again.
The number of pages exceeds
the number of pages that can
be stapled
124709
13-41Xerox
®
Color 550/560/570 Printer
User Guide
Standard/Booklet Maker Finisher
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