Call Features
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Tip
For T48S, you can tap Close forward. to deactivate DND quickly when the phone is idle. You can press the All Lines soft key
to deactivate forward for all lines.
Forwarding an Incoming Call Manually
You can manually forward the call to another contact while your phone rings.
Procedure
1. When the phone is ringing, select Forward.
2. Enter the number you want to forward the incoming call to.
3. Press the OK key or Send.
On the T48S/T48G phones, tap Forward.
The phone prompts a call forward message.
Forwarding Incoming Calls with a Forward Key
When the phone receives an incoming call, you can easily press the Forward key to forward the incoming call to a spe-
cific contact.
Procedure
1. Navigate to Menu > Features > Dsskey.
2. Select the desired line key.
3. Select Key Event from the Type field.
4. Select Forward (FWD) from the Key Type field.
5. If your system administrator has set the forward mode to Custom, select the desired line from the Account ID field.
6. Do one of the following:
l (Optional.) Enter the string that will display on the phone screen in the Label field.
Enter the contact number you want to forward the incoming calls to in the Value field.
l On the T46S/T46G phones, highlight the Label or Value field. Press Directory (Dir) and select a desired contact
from the Directory list.
On the T48S/T48G phones, tap , and then tap the desired contact.
7. Select Save.
Tip
By default, you can long press the desired line key to set it.
When the phone is ringing, press the forward key to quickly forward the call to the specific contact.
Diverting Calls to a Contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
Procedure
1. Select Directory (Dir) or navigate to Menu > Directory > Local Directory.
On the T48S/T48G phones, tap Directory or navigate to Menu > Directory.
2. Select the desired contact group or All Contacts.
3. Highlight the desired contact, and select Option > Detail.
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