Table of Contents
VMG/EMG/AM/DM/GM Series User’s Guide
17
45.1 Diagnostic Overview .................................................................................................................. 458
45.1.1 What You Can Do in this Chapter ................................................................................... 458
45.2 What You Need to Know ........................................................................................................... 458
45.3 Diagnostic ................................................................................................................................... 459
45.4 802.1ag (CFM) ............................................................................................................................ 460
45.5 802.3ah (OAM) ............................................................................................................................ 461
45.6 OAM Ping .................................................................................................................................... 462
Part III: Troubleshooting and Appendices..................................................465
Chapter 46
Troubleshooting................................................................................................................................466
46.1 Troubleshooting Overview ......................................................................................................... 466
46.2 Power and Hardware Problems ................................................................................................ 466
46.3 Device Access Problems ........................................................................................................... 467
46.4 Internet Problems ........................................................................................................................ 470
46.5 WiFi Problems .............................................................................................................................. 473
46.6 USB Problems ............................................................................................................................... 474
46.7 VoIP Problems ............................................................................................................................. 474
46.8 UPnP Problems ............................................................................................................................ 475
46.9 Getting More Troubleshooting Help .........................................................................................475
Appendix A Customer Support ..................................................................................................... 476
Appendix B Wireless LANs............................................................................................................... 481
Appendix C IPv6.............................................................................................................................. 494
Appendix D Services....................................................................................................................... 500
Appendix E Legal Information ....................................................................................................... 504
...........................................................................................................................................................510