Picking up a Group Call Directly
When any phone within a predefined group receives an incoming call, you can pick up that call on your phone.
If there are multiple incoming calls on the group at the same time, you can only pick up the first incoming call.
Before You Begin
Your system administrator has enabled the group call pickup and set the group call pickup code.
Procedure
1.
Pick up the handset, press the Speakerphone key
or tap the line key.
The GPickup appears on the phone screen.
2.
Select GPickup on your phone when any phone in the group receives an incoming call.
The call is answered on your phone.
Tip
: When the phone is idle, you can use a Group Pickup key to pick up a group call directly.
Related Topic
Picking up a Call with a Group Pickup Key
Picking up a Call with a Pick Up Key
You can easily use a Pick Up key to pick up a call to a specific contact’s phone.
Before You Begin
Ask your system administrator for the directed call pickup code.
Procedure
1. Swipe left or right to go to the second idle screen.
2. Go to Settings > Features > Dsskey.
3.
Select the desired line key.
4.
Select Key Event from the Type field.
5. Select DPickup (Pick Up) from the Key Type field.
6.
Select the desired line from the Account ID field.
7.
Do one of the following:
l
(Optional.) Enter the string that will display on the phone screen in the Label field.
Enter the directed call pickup code followed by the specific extension in the Value field.
l
Select
and select the desired contact.
8. Select .
Tip
: By default, you can drag the line key to the
Edit
field to set it.
When the target phone receives an incoming call, you can press the Pick Up key, and the call is answered on
your
phone.
Picking up a Call with a Group Pickup Key
You can easily select a Group Pickup key to pick up a group call.
Before You Begin
Check with your system administrator if the group call pickup code is required for this key. If required, get the
group call pickup code from your system administrator.
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