2N D7A - Maintaining Your Phone; Investigating Warnings; Clearing Warning Icon

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Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with
other tasks your system administrator may ask you to perform.
Topics
Investigating Warnings
Clearing Warning Icon
Diagnosing the Network
Rebooting Your Phone
Resetting to Factory Settings
Updating the Phone Configuration
Clearing User's Personalized Configuration Settings
Investigating Warnings
The warning icon lets you know that your phone has one or more important issues.
Procedure
1.
Swipe left or right to go to the second idle screen.
2.
Go to Settings > Status > General.
The warning detail is displayed in the Warning field.
Clearing Warning Icon
You can temporarily remove the warning icon from the status bar. However, the warning message still is
displayed on the Status screen until the issue is fixed.
The warning icon appears in the status bar again after reboot if the issue is not fixed.
Procedure
1.
Swipe left or right to go to the second idle screen.
2.
Go to Settings > Status > General.
3.
Tap the Warning field.
The phone prompts you to clear the warning icon or not.
4.
Tap OK.
The warning icon is removed from the status bar. And it is also removed from the Warning field.
Tip : You can also swipe left or right to temporarily remove the warning icon via Notification Center.
Related Topic
Control Center and Notification Center
Diagnosing the Network
When network problems occur on your phone, you can use the "ping" or "trace route" method to troubleshoot
net- work connectivity problems.
Procedure
1.
Swipe left or right to go to the second idle screen.
2.
Go to Settings > Features > Diagnostics > Network.