Brother MFC-J2330DW Service Manual

Confidential
2-77
4.7.3 Document jam
■ Document jam in adjacent area of ADF cover or in paper ejector part
< User Check >
- Check that document is loaded correctly in the document tray.
- Adjust the document guide to match the document size.
- Check that the document shorter than the specified size is not loaded.
- Check that thickness of the document is 64 to 90 g/m
2
.
- Check that the number of documents loaded in the document tray is within specified
volume.
- Close the ADF cover securely.
Step
Cause Solution
1 Foreign materials in adjacent
area of ADF cover
Remove foreign materials.
2 ADF cover sensor harness
connection failure
Reconnect the ADF cover sensor harness.
3 ADF cover ASSY not mounted
in place
Set the ADF cover ASSY into place.
4 Lower doc chute ASSY not
mounted in place
Set the lower doc chute ASSY into place.
5 ADF separation pad holder
ASSY not mounted in place
Set the ADF separation pad holder ASSY into
place.
6 ADF separation pad spring not
mounted in place
Set the ADF separation pad spring into place.
7 Document scanning position
actuator not mounted in place
Set the document scanning position actuator
into place.
8 ADF cover ASSY damaged,
broken
Replace the ADF cover ASSY.
9 ADF separation pad holder
ASSY defective
Replace the ADF separation pad holder ASSY.
10 Lower doc chute ASSY
damaged, broken
ADF separation pad spring
defective
Ejection film damaged, broken
Replace the ADF unit.
11 Main PCB defective Replace the main PCB.

Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets