Brother MFC-J2330DW Service Manual

Confidential
2-85
4.9 Fax Problems
4.9.1 No faxes can be sent
< User Check >
- Check that the line cord is inserted correctly into the socket.
- Check that the dialing function setting (tone/pulse) is correct.
- Check that the phone cord is not connected to EXT terminal.
4.9.2 No faxes can be received
< User Check >
- Check that the line cord is inserted correctly into the socket.
- Check if the receiving mode setting is correct.
- Check that the phone cord is not connected to EXT terminal.
4.9.3 A communications error occurs
< User Check >
- Change the “compatibility” of the function menu to see if the error is cleared.
- Check that there is no noise source around this machine body.
Step Cause Solution
1 Modem PCB harness
connection failure
Reconnect the modem PCB harness.
2 Control panel ASSY defective Replace the control panel ASSY.
3 Modem PCB defective Replace the modem PCB ASSY.
4 First side or second side CIS
unit defective
Replace the first side or second side CIS unit.
5 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Modem PCB harness
connection failure
Reconnect the modem PCB harness.
2 Modem PCB defective Replace the modem PCB ASSY.
3 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Modem PCB harness
connection failure
Reconnect the modem PCB harness.
2 Modem PCB defective Replace the modem PCB ASSY.
3 Main PCB defective Replace the main PCB.

Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets