Brother MFC-J2330DW Service Manual

Confidential
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4.2.3 Paper is not fed from MP tray
< User Check >
- Check that recording paper is loaded correctly in the MP tray.
- Check thickness of recording paper is within tolerance of each type.
- Check that setting of tray selection is not fix to the paper tray.
- Check that the paper smaller than the specified size is not loaded.
- Adjust the paper guide to match the recording paper size.
- Try reversing the recording paper in the MP tray, or rotating direction of the paper for
180 degrees.
- Check that the number of recording paper loaded in the MP tray is within specified
volume.
- Clean the MP paper pull-in roller.
- Check that there is no foreign material in the MP tray.
Step Cause Solution
1 Paper feed motor harness
connection failure
Reconnect the paper feed motor harness.
2 MP paper detection sensor
harness connection failure
Reconnect the MP paper detection sensor
harness.
3 MP paper detection actuator
out of place
Set the MP paper detection actuator into place.
4 MP paper detection sensor
defective
Replace the MP paper detection sensor PCB
ASSY.
5 Paper feeding path parts out of
place
Set the paper feeding path parts into place.
6 Paper feed motor defective Replace the paper feed motor.
7 ASF motor defective Replace the maintenance unit.
8 MP drive gear broken
MP paper pull-in roller worn out
Replace the MP tray ASSY.
9 Main PCB defective Replace the main PCB.

Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets