Brother MFC-J2330DW Service Manual

Confidential
2-27
■ Error Code 2000
Cannot identify a black ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Error Code 2001
Cannot identify a yellow ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Error Code 2002
Cannot identify a cyan ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
Error Code 2003
Cannot identify a magenta ink cartridge.
The ink cartridge detection sensor and the ink remaining sensor are detecting.
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
■ Error Code 2100
Black ink cartridge side IC chip relation defective
- Detecting setting wrong color
Error Code 2101
Yellow ink cartridge side IC chip relation defective
- Detecting setting wrong color
Error Code 2102
Cyan ink cartridge side IC chip relation defective
- Detecting setting wrong color
Error Code 2103
Magenta ink cartridge side IC chip relation defective
- Detecting setting wrong color
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
- Set ink cartridge at position for correct color.
Step Cause Solution
1 Each ink cartridge sensor or
ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.

Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets