Brother MFC-J2330DW Service Manual

Confidential
2-29
■ Error Code 2400
Black ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2401
Yellow ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2402
Cyan ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
Error Code 2403
Magenta ink cartridge side IC chip relation defective
- Identification no match or judging as incompatible ink cartridge
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
■ Error Code 2500
Cannot communicate with b lack ink cartridge IC chip (ink cartridge side.)
Error Code 2501
Cannot communicate with y ellow ink cartridge IC chip (ink cartridge side.)
Error Code 2502
Cannot communicate with c yan ink cartridge IC chip (ink cartridge side.)
Error Code 2503
Cannot communicate with m agenta ink cartridge IC chip (ink cartridge side.)
< User Check >
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
Step Cause Solution
1 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
2 Main PCB defective Replace the main PCB.
Step Cause Solution
1 Ink sensor flat cable
connection failure
Reconnect the ink sensor flat cable.
2 Ink cartridge IC chip PCB
defective
Replace the ink refill ASSY.
3 Main PCB defective Replace the main PCB.

Brother MFC-J2330DW Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Scan Resolution	1200 x 2400 dpi
Fax Speed	33.6 kbps
Max Print Resolution	4800 x 1200 dpi
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Duplex Printing	Automatic
Display	2.7" Touchscreen
ADF Capacity	50 sheets
Supported Paper Sizes	A3, A4
Operating System Support	Windows, macOS, Linux
Scanner Type	Flatbed, ADF
Mobile Printing	Brother iPrint&Scan, AirPrint, Google Cloud Print
Ink Cartridges	Black, Cyan, Magenta, Yellow
Paper Input Capacity	250 sheets