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â– Error Code 3500
Abnormal stop of head/carriage unit being driven. Causes other than paper jam
when ink is not discharging.
â– Error Code 3800
Abnormal stop of head/carriage unit being driven. Caused by paper jam when ink is
not discharging.
< User Check >
- Remove the jammed paper in platen part.
â– Error Code 3B00
Abnormal stop of head/carriage unit being driven. Causes other than paper jam
when ink is discharging.
Step Cause Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of
place
Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Step Cause Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 Switching lever guide out of
place
Set the switching lever guide into place.
4 CR encoder strip defective Replace the CR encoder strip.
5 CR encoder sensor defective Replace the carriage PCB ASSY.
6 Maintenance unit defective Replace the maintenance unit.
7 Main PCB defective Replace the main PCB.
Step Cause Solution
1
Foreign materials in the engine unit
Remove foreign materials.
2 CR encoder strip stained Clean the CR encoder strip.
3 CR encoder strip defective Replace the CR encoder strip.
4 CR encoder sensor defective Replace the carriage PCB ASSY.
5 Main PCB defective Replace the main PCB.
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