170
Memory Card Error
M301 Memory card control module error [err]
M302 Cannot remove invalid file [err]
M303 Cannot process directory [err]
M304 Failed to recreate management
information [err]
M305 Error when writing a video file [err]
M400 Failed to initialize a memory card [crit]
ONVIF Error (RTP)
R301 Distribution communication error [err]
R302 Parameter acquisition failure [err]
R303 Metadata distribution initialization
failure [err]
R304 Abnormal termination of client [err]
R304 Client disconnected [err]
Description %1 process failure (M301)
%1 mount or unmount
Meaning Mount or unmount process failed.
Description Invalid file (%1) can not remove.
(M302)
%1 Name of removed file
Meaning The invalid file could not be removed.
Description Can not open directory(%1)(M303)
%1 Directory name
Meaning Could not open directory to be
processed.
Description Fail updating management
file(%1)(M304)
%1 Management information identification
number
Meaning Process to recreate management
information failed.
Description write error %1 (%2) (M305)
%1 Video file path
%2 Reason for error
Meaning An error occurred when writing a video
file.
Description Fail SD card initialization(%1).(M400)
%1 Card initialization NG (det), power
supplies control NG (proc)
Meaning Process to initialize a memory card
failed.
Description message queue open error. %1 (R301)
%1 Modules that generate errors
RTP_CTRL_QUEUE
RTP_DATA_QUEUE
VIDEO_CTRL_QUEUE
VIDEO_DATA_QUEUE
AUDIO_CTRL_QUEUE
AUDIO_DATA_QUEUE
EVENT_CTRL_QUEUE
RECVQ_META
SENDQ_MEDIA
Meaning A communication error occurred
between modules.
Countermeasure If the problem persists after repeated
attempts to output and rebooting, the
camera could be faulty. Contact a
Canon’s sales/service representative.
Description cannot get parameter: %1 (R302)
%1 user_account: User account
IP_address: IP address of the camera
profile_media_configuration:
MediaConfiguration information
RTSP_port_number: RTSP port number
Meaning Parameter acquisition has failed.
Description metadata initialization error (R303)
Meaning Metadata distribution initialization has
failed.
Description delete session from some kind of error:
client_IP=%1, session_ID=%2 (R304)
%1 Client IP address
%2 Session ID
Meaning The client session terminated
abnormally.
Description connection reset by peer:
client_IP=%1 (R304)
%1 Client IP address
Meaning Disconnected from client.