Cisco 7962G Administration Guide

5-9
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Forced authorization
codes (FAC)
(SCCP phones only)
Controls the types of calls that certain users can
place.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Client Matter Codes and
Forced Authorization Codes” chapter.
Group call pickup Allows a user to answer a call that is ringing on a
directory number in another group.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Call Pickup” chapter.
Help system Provides a comprehensive set of topics that appear
on the phone screen
Requires no configuration.
Hold/Resume Allows the user to move a connected call from an
active state to a held state.
• Requires no configuration, unless you
want to use music on hold. See
“Music-on-Hold” in this table for
information.
• See “Hold Reversion” in this table.
Hold Reversion Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
calls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble and a brief
message on the status line.
You can configure call focus priority to favor
incoming or reverting calls.
For more information about configuring this
feature, refer to Cisco Unified
Communications Manager Features and
Services Guide, “Hold Reversion” chapter.
Hold Status Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
No configuration is required.
Hunt Group Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls. When
the first directory number in the hunt group is busy,
the system hunts in a predetermined sequence for
the next available directory number in the group
and directs the call to that phone.
For more information, refer to:
• Cisco Unified Communications Manager
Administration Guide, “Hunt Group
Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Understanding Route
Plans” chapter.
Immediate Divert Allows a user to transfer a ringing, connected, or
held call directly to a voice-messaging system.
When a call is diverted, the line becomes available
to make or receive new calls.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Immediate Divert”
chapter.
Immediate
Divert—Enhanced
Allows users to transfer incoming calls directly to
their voice messaging system or to the voice
messaging system of the original called party.
For more information, refer to Cisco Unified
Communications Manager System Guide,
“Cisco Unified IP Phones” chapter.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g