Cisco 7962G Administration Guide

7-16
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Procedure
Step 1 Verify that the phone is unlocked.
When options are inaccessible for modification, a locked padlock icon appears on the configuration
menus. When options are unlocked and accessible for modification, an unlocked padlock icon
appears on these menus.
To unlock or lock options on the Settings menu, press **# on the phone keypad. This action either locks
or unlocks the options, depending on the previous state.
Note If a Settings Menu password has been provisioned, SIP phones present an “Enter password”
prompt after you enter **#.
Make sure to lock options after you have made your changes.
Caution Do not press **# to unlock options and then immediately press **# again to lock options. The phone
will interpret this sequence as **#**, which will reset the phone. To lock options after unlocking them,
wait at least 10 seconds before you press **# again.
Step 2 While offhook, press the Help button twice to invoke the Call Statistics screen, or press Settings >
Status > Call Statistics to invoke the Call Statistics screen. Look for the Tone softkey.
When the Tone softkey is visible, the softkey remains enabled for as long as this Cisco Unified IP phone
is registered with Cisco Unified Communications Manager.
You can proceed to the Procedure for creating a test tone.
Step 3 If the Tone softkey is not present, exit the Call Statitiscs screen and enter the Setting Menu. Press **3
on the phone keypad to enable the Tone softkey. (Pressing **3 toggles the Tone softkey.)
Note If you press **# **3 consecutively, with no pause, you will inadvertently reset the phone
because of the **#** sequence.
While offhook, press the Help button twice to invoke the Call Statistics screen, or press Settings >
Status > Call Statistics to invoke the Call Statistics screen. Verify that the Tone softkey is present.
When the Tone softkey is visible, the softkey remains enabled for as long as this Cisco Unified IP Phone
is registered with Cisco Unified Communications Manager.
To enable the tone generator, follow these steps:
Procedure
Note When measuring echo, make sure you first set the input and output levels to 0 dB gain/attenuation on the
trunk. This is set for the gateway (in Cisco Unified Communications Manager for MGCP) or under IOS
CLI for H.323 or SIP.
Step 1 Place a call.

Cisco 7962G Specifications

General

Mounting	Desk/Wall
Handset type	Wired handset
Product type	IP Phone
Case material	ABS
Product color	Black, Grey
Wall mountable	Yes
Bluetooth	No
Security algorithms	128-bit AES, 802.1x RADIUS
Networking standards	IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x, IEEE 802.3af
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Ethernet LAN (RJ-45) ports	2
Voice codecs	G.711, G.711a, G.722, G.729A, G.729ab, iLBC
Volume control	Digital
Display diagonal	5 \
Display resolution	320 x 222 pixels
Display number of colors	Monochrome
Caller ID	-
Lines quantity	- lines
Phonebook capacity	- entries
Storage temperature (T-T)	-10 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 95 %
Number of handles included	1 pc(s)

Weight and Dimensions

Depth	203.2 mm
Width	266.7 mm
Height	152.4 mm
Weight	1600 g