7-17
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Step 2 Once the call is established, press the Help button twice, or press Settings > Status > Call Statistics.
The Call Statistics screen and Tone softkey should appear.
Step 3 Press the Tone softkey.
The phone generates a 1004 Hz tone at -15 dBm. For a good network connection, the tone sounds at the
call destination only. For a bad network connection, the phone generating the tone may receive echo from
the destination phone.
Step 4 To stop the tone, end the call.
For information on interpreting the results of test tone for volume and echo, refer to the following
document:
http://www.cisco.com/en/US/docs/ios/solutions_docs/voip_solutions/EA_ISD.html