B-2
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1
OL-18913-01
Appendix B Feature Support by Protocol for Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and
Busy Lamp Field (BLF)
Pickup
Supported No “Advanced Call Handling—Using BLF to
Determine a Line State”
Busy Lamp Field (BLF)
Speed Dial
Supported Supported “Advanced Call Handling—Using BLF to
Determine a Line State”
Call Back Supported Supported “Basic Call Handling—Placing a Call: Additional
Options”
Call Display Restrictions Supported Supported
Call Forward All Supported Supported “Basic Call Handling—Forwarding Calls to
Another Number”
Call Forward All Breakout Supported Supported “Basic Call Handling—Forwarding Calls to
Another Number”
Call Forward All Loop
Prevention
Supported Supported “Basic Call Handling—Forwarding Calls to
Another Number”
Call Forward Busy Supported Supported “Basic Call Handling—Forwarding Calls to
Another Number”
Call Forward Configurable
Display
Supported Supported
Call Forward Destination
Override
Supported Supported
Call Forward No Answer Supported Supported “Basic Call Handling—Forwarding Calls to
Another Number”
Call Park Supported Supported “Advanced Call Handling—Storing and Receiving
Parked Calls”
Call Pickup/Group Call
Pickup/Directed Call Pickup
Supported Supported “Advanced Call Handling—Picking Up a
Redirected Call on Your Phone”
Call Waiting Supported Supported “Basic Call Handling—Answering a Call”
Caller ID Supported Supported “An Overview of Your Phone—Understanding
Touch Screen Features” or “An Overview of Your
Phone—Understanding Phone Screen Features”
Client Matter Codes (CMC) Supported Not supported “Basic Call Handling—Placing a Call: Additional
Options”
Conference Supported Supported “Basic Call Handling—Making Conference Calls”
Computer Telephony
Integration (CTI)
Applications
Supported Some support
(such as Call Park,
WMI)
Users do not interact with this feature directly. It is
configured on Cisco Unified Communications
Manager
Directed Call Park Supported Supported “Advanced Call Handling—Storing and Receiving
Parked Calls”
Do Not Disturb (DND) Supported Supported “Basic Call Handling—Using Do Not Disturb”
Table B-1 Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Feature Support by
Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G,
7961G, 7961G-GE, 7941G, and 7941G-GE
For More InformationSCCP SIP
Calling Features