B-3
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager  7.1
OL-18913-01
Appendix B      Feature Support by Protocol for Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 
Distinctive Ring Supported Supported “Using Phone Settings—Customizing Rings and 
Message Indicators”
Extension Mobility Supported Supported “Advanced Call Handling—Using Cisco Extension 
Mobility”
Fast Dial Service Supported Supported “Advanced Call Handling—Speed Dialing” 
Forced Authorization Codes 
(FAC)
Supported Not supported “Basic Call Handling—Placing a Call: Additional 
Options” 
Help System Supported Supported “An Overview of Your Phone—Understanding 
Feature Buttons and Menus” 
Hold/Resume Supported Supported “Basic Call Handling—Using Hold and Resume”
Hold Reversion  Supported Supported “Basic Call Handling—Using Hold and Resume”
Hold Status Supported Supported “Using Hold and Resume”
Hunt Group Supported Supported
Immediate Divert Supported Supported “Basic Call Handling—Answering a Call”
Immediate 
Divert—Enhanced
Supported Supported “Basic Call Handling—Sending a Call to a Voice 
Messaging System”
Intercom Supported Supported “Basic Call Handling—Placing or Receiving 
Intercom Calls”
Join/Select Supported Supported “Basic Call Handling—Making Conference Calls”
Join Across Lines/Select Supported  Supported “Basic Call Handling—Making Conference Calls”
Line select Supported Supported “Configuring Features, Templates, Services, and 
Users—Telephony Features Available for the 
Phone” 
Line select for voice 
messages
Supported Supported “Configuring Features, Templates, Services, and 
Users—Telephony Features Available for the 
Phone”
Log Out of Hunt Groups Supported Supported “Advanced Call Handling—Logging Out of Hunt 
Groups” 
Malicious Call ID Supported Supported “Advanced Call Handling—Tracing Suspicious 
Calls” 
Meet-Me Conference Supported Supported “Basic Call Handling—Making Conference Calls” 
Missed call logging Supported Supported “Using Call Logs and Directories”
Multilevel Precedence and 
Preemption (MLPP)
Supported Not supported “Advanced Call Handling—Prioritizing Critical 
Calls” 
Multiple Calls per Line 
Appearance
200 50 “An Overview of Your Phone—Understanding 
Lines vs. Calls”
Mute Supported Supported “Basic Call Handling—Using Mute” 
Table B-1 Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Feature Support by 
Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G, 
7961G, 7961G-GE, 7941G, and 7941G-GE
For More InformationSCCP SIP
Calling Features