B-4
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager  7.1
OL-18913-01
Appendix B      Feature Support by Protocol for Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 
 
On-hook Dialing/Pre-Dial Supported Supported “Basic Call Handling—Placing a Call: Basic 
Options” 
Other Group Pickup Supported Supported
Phone secure web access Supported Supported Cisco Unified Communication Manager Security 
Guide, “Security Overview” chapter.
Privacy Supported Supported “Advanced Call Handling—Using a Shared Line” 
Programmable Line Keys Supported Supported Feature descriptions throughout phone guide
Protected Calling Supported Supported “An Overview of the Cisco 
Unified IP Phone—Understanding Security 
Features for Cisco Unified IP Phones”
Quality Reporting Tool 
(QRT)
Supported Supported “Troubleshooting—Using the Quality Reporting 
Tool”
Redial Supported Supported “Basic Call Handling—Placing a Call: Basic 
Options” 
Secure Conference Supported Supported “Basic Call Handling—Making Conference Calls” 
Shared Line Supported Supported “Advanced Call Handling—Using a Shared Line” 
Single Button Barge Supported Supported “Advanced Call-Handling—Using Barge to Add 
Yourself to a Shared-Line Call”
Speed Dialing Supported Supported “Advanced Call Handling—Speed Dialing” 
Transfer Supported Supported “Basic Call Handling—Transferring Calls” 
Transfer - Direct Transfer Supported Not supported “Basic Call Handling—Transferring Calls” 
URL Dialing Not supported Supported “Using Call Logs and Directories—Using Call 
Logs” 
Video Support Supported Not supported “Understanding Additional Configuration Options” 
Voice Mail Supported Supported “Accessing Voice Messages” section of the Phone 
Guide
WebDialer Supported Supported “Customizing Your Phone on the 
Web—Configuring Features and Services on the 
Web” 
Settings
Call Statistics Supported Supported “Troubleshooting Your Phone—Viewing Phone 
Administrative Data” 
Voice Quality Metrics Supported Supported “Troubleshooting Your Phone—Viewing Phone 
Administrative Data” 
Services
SDK Compliance 4.0(1) 4.0(1) Cisco Unified IP Phone Service Application 
Development Notes for Release 4.1(3) or later
Table B-1 Cisco Unified IP Phones 7962G, 7942G, 7961G, 7961G-GE, 7941G, and 7941G-GE Feature Support by 
Protocol (continued)
Features
Cisco Unified IP Phones 7962G, 7942G, 
7961G, 7961G-GE, 7941G, and 7941G-GE
For More InformationSCCP SIP
Calling Features