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Cisco SCE8000 GBE Installation and Configuration Guide
OL-19897-02
Chapter 8 Troubleshooting
Troubleshooting with the User Log
How to View the User Log
Note This command is not recommended when the user log is large. Copy a large log to a file to view it (see
How to Copy the User Log to an External Source, page 8-12)
Step 1 From the SCE# prompt, type more user-log and press Enter.
How to Clear the User Log
You can clear the contents of the user log at any time. The user log contains important information
regarding the functioning of the system. It is recommended that a copy be made before the log is cleared.
Step 1 From the SCE# prompt, type clear logger device user-file-log and press Enter.
Step 2 The system asks Are you sure?
Step 3 Type y and press Enter.
How to View the User Log Counters
There are two types of log counters:
• User log counters — count the number of system events logged from the SCE platform last reboot.
• Non-volatile counters — are not cleared during boot time
Step 1 From the SCE> prompt, type show logger device user-file-log counters and press Enter.
How to View the Non-volatile Counter For the User-file-log Only
Step 1 From the SCE> prompt, type show logger device user-file-log nv-counters and press Enter.
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