User Guide| LQ Series 4.0
18 Upgrading your device
Upgrades for your device will be available from the Clear-Com website.
http://www.clearcom.com/support/firmware-software-downloads
To upgrade your device, you must import the upgrade file provided by Clear-Com
into the device via the unit’s CCM (Core Configuration Manager). An LQ unit must be
upgraded from the host device (the device that the browser is currently
addressing). The units cannot be upgraded by proxy.
All devices in a Link-Group MUST be running the same version of the software.
18.1 Import the upgrade file
1. Open a browser window and input the IP address of the device into the address
field to access the CCM. The device IP can be found on the front display of the
unit when it is powered and booted.
2. Navigate to Device > General in the CCM.
3. Expand the Upgrade option (click on ‘+’).
4. Click Select File and navigate to the upgrade file (.gz extension). Select the
upgrade file to upload it.
5. When the upgrade file is loaded, Upgrade will light up. When this happens, click
on it to upgrade. When the upgrade is finished, the unit will reboot by itself.
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