290 Troubleshooting
6. Close the front cover.
Paper is Jammed in the 2-sided Tray
If the machine's control panel or the Status Monitor (for Macintosh only) indicates that there is a jam in the 2-sided
paper tray, do the following:
1. Leave the machine turned on for 10 minutes. This allows the internal fan to cool the extremely hot parts inside
the machine.
2. Pull the paper tray completely out of the machine.
3. At the back of the machine, pull the 2-sided tray completely out of the machine.
4. Pull the jammed paper out of the machine or out of the 2-sided tray.
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