SEVEN PLUS User’s Guide | 97
b. If the “???” Symbol (shown to the right) is displayed, your
Receiver cannot understand your Sensor
signal. Do not take any more ngersticks for calibration at
this time. Wait until you see the Awaiting Fingerstick Reading
(Blood Drop)
Screen again and review Steps 1 and 2.
c. If the “No Communication” Symbol (shown below) is
displayed, do not take any more ngersticks for calibration at this time. Move the Receiver and
Transmitter so that they are within 5 feet of each other and wait at least 5 minutes.
1. Make sure your Transmitter ID is entered into the Receiver (Section 2.2.2)
2. Make sure your Transmitter is fully snapped in
If you are still having problems with communication review
Chapter 5, Section 5.4.4, “Out of Range/No Antenna.” When
you are prompted with either Blood Drop Prompt again,
review the steps at the beginning of this section to calibrate.
“Unknown Glucose
Reading” Symbol
Out of Range Symbol
HELPFUL HINTS:
• If you are still having trouble with SEVEN PLUS calibration (e.g., receiving multiple prompts)
following these steps, contact DexCom Technical Support
at 1-888-SEVENGO (738-3646) for help.
To Next Page
Loading...
