Troubleshooting
Operating Instructions 967 - 02.0 - 11/2016 113
2122 DA stepper card 1 flywheel 
position not found
• Check connection cables
• Check stepper motor 1 for 
stiff movement
2220 DA stepper card 2 not 
responding
• Check connection cables
• Check LEDs on 
DACextension box
• Perform software update
2221 DA stepper card 2 encoder 
plug (Sub-D, 9-pin) not 
connected
• Connect encoder cable to 
the control, use correct 
connection
2222 DA stepper card 2 flywheel 
position not found
• Check connection cables
• Check stepper motor 2 for 
stiff movement
3103 Low voltage failure 
(1
st
threshold) (mains 
voltage < 180 V AC)
• Check the mains voltage
• Stabilize the mains voltage
• Use generator
3104 Pedal is not in position 0 • Do not press the pedal when 
switching on the control
3108 Speed limited due to 
insufficient mains voltage
• Check the mains voltage
3150 Maintenance necessary • Lubricating the machine
3151 Maintenance necessary 
(operation cannot continue 
unless parameter t5114 
is reset)
• Service is required, 
 Service Instructions
3155 No release for sewing 
process
• Parameter t5120 - 
t5133 = 25
• Input signal for sewing 
process release required
Code Possible cause Remedial action