Troubleshooting
114 Operating Instructions 967 - 02.0 - 11/2016
5160 Stitch loosening device • Stitch loosening cannot be
performed
3215 Bobbin stitch counter
(info value 0 reached)
• Change bobbin, set counter
value
3216 Remaining thread monitor
left
• Change the left bobbin
3217 Remaining thread monitor
right
• Change the right bobbin
3218 Remaining thread monitor
left and right
• Change the left and right
bobbin
3223 Skip stitch detected -
3224 Bobbin failed to rotate -
6360 No valid data on external
EEprom (internal data
structures are not
compatible with the external
data storage device)
• Perform software update
6361 No external EEprom
connected
• Connect machine ID
6362 No valid data on internal
EEprom (internal data
structures are not
compatible with the external
data storage device)
• Check machine
ID connection
• Switch off the control, wait
until the LEDs are off and
then switch on the machine
again
• Perform software update
6363 No valid data on internal
and external EEprom
(software version is not
compatible with the internal
data storage device,
emergency operating
features only)
• Check machine
ID connection
• Switch off the control, wait
until the LEDs are off and
then switch on the machine
again
• Perform software update
Code Possible cause Remedial action
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