EDAN H50 - Troubleshooting Guide

H50/H51 Hematology Analyzer User Manual Service
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13.6 Troubleshooting
13.6.1 Troubleshooting via Software
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Troubleshooting Screen
Problems
Operation (Solution)
NOTE
Mechanical/fluidic
problems or perform an
emergency stop
Fluidics Control
No WBC, RBC or PLT
test results
Clean
Firstly recommended to use this operation to
solve the problem.
Backflush Apertures
Secondly, if some parameters such as WBC,
RBC and PLT measured by counting baths
are always not displayed after tests, perform
this operation to push cleaner into WBC and
RBC apertures in order to remove a potential
clogging.
No LYM, MON, NEU,
EOS or BAS
test results
Backflush Opt. Bench
Secondly, if Some parameters such as LYM,
MON, NEU, EOS, BAS measured by the
optical bench system are always not
displayed after tests, perform this operation
to push cleaner into the flow cell in order to
remove a potential clogging
Bleach Cleaning
It’s the most effective way to solve the
problem but it will take 15 minutes.
Therefore, if the first two operations can’t
solve the problem, it will be the last resort.
In addition, If 50 tests per day, it is
recommended to perform the operation one
time a week.
Please refer to
Section 13.6.1.1
for detailed
instructions of performing bleach cleaning
cycle.
Rinse
This operation will drain the counting baths
and refill the counting baths with diluents.
Press Troubleshooting to enter into
Troubleshooting Screen.
You can do the
following troubleshooting with this screen.
1) Fluidics Control
2)
Bleach Cleaning
3)
Drain Baths
4)
Backflush Apertures
5)
Backflush Opt. Bench
6)
Needle Dismantling
7)
Check Rocker
8)
Park Motors
9) Rinse
10)
Clean
11)
Drain for Pack up
12)
Syringe Greasing
13)
Drain Flow Cell
14)
Check Sensors/Valves
15)
Check Syringe
16)
Check Needle