Installing System Software
This chapter provides information about how to install system software.
• The E-85 ships with system software preinstalled on the hard disk drives (HDDs).
• A re-installation of the system software DVDs will be required if you have replaced the hard disk drive or tried
restoring the system from backup images and the restore did not solve the problem you are troubleshooting.
When you reinstall from the System Software DVDs
The following issues apply to the scenario where you reinstall the system from the System Software DVDs.
• Jobs: When you reinstall system software, all jobs in all print queues and all jobs archived locally on the E-85 hard disk
are deleted. To save jobs, ask the site administrator to save them to removable media or a network location, so they can
be re-imported to the E-85 after system software installation. For more information, see Command WorkStation Help.
• Job Log: When you reinstall system software, the list of jobs in the Job Log and any jobs in the queues are deleted. The
site administrator can use Command WorkStation to save a current list of jobs (not the actual jobs) from the Job Log.
• Fonts: When you reinstall system software, all fonts on the hard disk drives are deleted. Resident fonts are reinstalled
when you reinstall system software. Any customer-supplied fonts must be reinstalled by the site administrator (see
Command WorkStation Help).
To determine which additional fonts were downloaded to the E-85, print the Font List before you reinstall the system
software and again after you complete the system software installation. Any fonts not listed after installation will need
to be reinstalled. For more information about managing fonts, see Command WorkStation Help.
• User software: The E-85 ships with preinstalled user software on the hard disk drives. During system software re
installation, you are prompted to reinstall user software (including Command WorkStation) using the User Software
DVD.
• Server Configuration page: Before you reinstall a new version of system software, print the Server Configuration page
(see page 26). The Server Configuration page provides a record of the customer’s current Setup configurations.
• Backing up and restoring the configuration: All Setup configurations, as well as all custom files and templates stored on
the hard disk drives, are deleted when you reinstall system software. Always back up the current E-85 configuration
before you reinstall system software. After the installation is completed, be sure to restore the configuration that you
saved earlier.
• Monitor profiles: When you reinstall system software, monitor profiles saved on the hard disk drives are deleted.
Monitor profiles for the E-85 monitor are automatically reinstalled when you reinstall Command WorkStation on the
system.
• Compatibility: After you upgrade system software, remind the site administrator to upgrade user software on all
computers connected to the E-85. Using old user software with new system software may negatively affect the system.
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