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18.7 Dilutor Errors
• Pinched, clogged tube around dilutor or at the rear reagent tubes
• Physical obstruction (foreign material)
18.8 Priming Problems
18.8.1 The Analyzer Would Not Prime Liquids
• The respective reagent is out
• Aspirating tube (in container)
- has fallen off,
- has a leakage,
- is broken,
• A reagent puffer is leaking… look for liquid below the analyzer
• Damaged tube in the system… look for leakage, or traces of liquid, contact
service
18.9 Electronics Related Problems
18.9.1 No Image on Display, No Backlight
• Contact Service
18.9.2 Touch Sensitive Surface Not Working
• Connect an external USB mouse
o this will allow clicking on the screen elements
o contact service for resolution of the problem
18.9.3 Touch (Click) Is Inaccurate
• The touch screen needs calibration
• Connect an external USB mouse
o perform the calibration under Main Menu / Maintenance / Touch screen
calibration
18.9.4 The Cursor Seems To Be Moving With Good Ratios, But In a Smaller Area
• Try to calibrate the touch screen (use a mouse to access the functions)
• If the problem persists, contact service
18.10 The Analyzer Does Not Power On
• Check proper power connections, and the state of the (small) switch at the
power supply
• If the above fails, contact service
18.11 I2c Errors Displayed At Startup
• Contact Service
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