To get and upload additional licenses, proceed as follows.
3.16.2 Video Licenses
All licenses for the EI9001 and EI9001T option cards are stored on the host card (on
the chassis). Therefore, if the same chassis is used and the EI9001/T cards
replaced, the licenses are still applicable.
The video licenses AVP/SWO/MP2 and AVP/SWO/MP4 are required to be able to
configure the profile parameter of the video encoder. Under certain user
configurations, the error message shown in Figure 3.80 may be displayed.
Figure 3.80 Video License Error Message
This message indicates that at least one of the encoder cards is configured (either
by default settings or manual configuration) to try to obtain a license that is not
available. This can be due to the following:
• No MPEG-2 or MPEG-4 AVC licenses are loaded on the unit (have not been
purchased).
• All available licenses for that mode have already been allocated to other
encoder cards fitted in the chassis.
To resolve these issues the required quantity of AVP/SWO/MP2 or AVP/SWO/MP4
licenses needs to be available to match the number of cards fitted in the chassis.
This message can be acknowledged and the encoder card should be re-configured
to a different coding mode (if a license is available). If no further AVP/SWO/MP2 or
AVP/SWO/MP4 licenses are available they should be purchased as necessary.
3.16.3 Ordering Additional Licenses
When ordering additional licenses for existing units the following information is
needed:
• Unique Chip ID of the unit to enable licenses stored on the base chassis. To
retrieve the Chip ID, go to Support > Versions and in the Modules widget of
the General tab click on the Host tab.
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