For standalone equipment, customers may choose either Ericsson’s Extended
Hardware Warranty or Secure Basic Support. Extended Hardware Warranty
provides hardware repair of covered equipment after the expiration of the standard
warranty. Secure Basic Support provides hardware repair, remote diagnostics and
support, and 24x7x365 remote support for emergencies.
For systems, along with Secure Basic Support, customers have the option of either
Secure Advanced Support or Secure Superior Support. These support packages
provide higher committed response and resolution times, onsite support where
necessary, service performance review and a host of other proactive services to
help you get the maximum return on your investment in Ericsson solutions.
Call Ericsson Sales for more details.
8.4 Alarms
See Annex E, Alarm Lists for further details of possible alarm messages.
8.4.1 Alarms - Control Port
The control ports can raise an alarm during abnormal operational conditions.
Table 8.1 Alarms - Control Port
Alarm Description
Ethernet interface Ctrlx link down on Control network
No link has been established on Ethernet Control Port
Ctrl x
Ethernet interface Ctrl1 on Control network:
duplicate IP detected
Another device has responded to an ARP request for
this Control port IP address
Control Network Lost Control Network Lost
Virtual IP address on Control network: duplicate IP
detected
Virtual IP address on Control network: duplicate IP
detected
Primary Ethernet interface not in use on Control
Network
Primary Ethernet interface not in use on Control Network
Network Configuration failed
Failed to configure Network setting. Using default
network configuration
8.4.2 Alarms - Data Port
The data ports can raise an alarm during abnormal operational conditions.
To Next Page
Loading...
