Figure 5.32 Support Page > General Tab
5.6.1.1 Import and Export Widget
The Import and Export widget lets the user import and export the current
configuration in different formats. Moreover, it enables the user to upgrade the
encoder through the Upgrade Encoder accordion panel.
Note: The format of the files saved through the Support page is not compatible
with the format of the configurations exported on the Stored
Configurations page.
5.6.1.2 Log Files Widget
The Log Files widget provides a way to export message logs, basic version
information and error messages for debug purposes.
5.6.2 Version Tab
The Version tab displays detailed version information. The information is organized
into panel tabs. By clicking a tab in the Build widget, the very same tab is displayed
in the Host and Modules widgets. In case of a version mismatch on the host or on
any of the option cards, it is clearly indicated in the System tab and on the tab
corresponding to the failing slot.
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