SMP 111 • Front Panel Operation 27
Alarms
The front panel alarm LED display lists alerts for events as determined in the web page (see
Alarms on page65). There are three levels of alarm severity:
• Notify — The SMP sends an e-mail and unsolicited SIS response.
• Display — The indicate alarm is active on the front panel, AAP or wallplate, and web
page.
• Log — The SMP records the alarm to file.
The Alarm table lists alarms generated by the SMP111, what they mean, and how they are
cleared.
NOTE: All active alarms can be manually cleared by an administrator via the web page.
Alarm Alarm Generated Alarm Cleared
Audio Loss Alarm The SMP generates this alarm only during a
recording if one of these occurs:
• Audio is absent (signal is at or below
-60dBFS) before a recording starts, an alarm
triggers after 5 minutes of the start of the
recording.
• Alarm triggers after 10 seconds of audio loss.
• During a recording, the audio signal is
maintained above -60dBFS for a contiguous
period of 10 seconds
• The recording session ends.
Authentication Failures Any combination of access interfaces (web page,
Telnet, API, SFPT, SIS via SSH) that require
authentication, with a maximum of 20 failed login
attempts within 20 seconds on any combination
of user IDs (including non-existent user IDs).
Can only be cleared by an administrator via the
web page (see Alarms and Traps on page54)
or SIS commands (see Clear active alarms on
page76).
Disk error alarm • A read of write error is detected on the
selected storage volume.
• The target storage volume is not found (for
example: Front USB is selected but the
SMP does not detect any external storage).
• Replace the affected internal or external
storage.
• Choose a different target storage volume.
• Remove the write protection from the volume.
Disk space alarm • The SMP is recording and the external USB
storage volume has dropped to <10minutes
of recording time.
• At the start of an event, if the target volume
does not have sufficient space to record.
• Replace the affected storage.
• Choose an alternate target storage volume
with adequate space.
• Stop recording.
File Upload alarm When the file transfer method is configured and
the SMP fails to upload files after five sequential
attempts.
• The file transfer method is updated.
• The next automatic or manual file transfer is
successful.
HDCP video alarm If the signal is HDCP protected and the SMP
cannot negotiate HDCP for any reason.
The HDCP source is no longer active or is taken
off the input.
NTP Sync Loss • If the SMP attempts to automatically sync
with the configured NTP server and fails the
primary and retry attempts.
• If the SMP fails multiple manual sync
attempts.
The NTP Sync succeeds without retries for a
period of five synchronization attempts.
Recording halt alarm When a recording is terminated without a
command to stop.
Can only be cleared by an Administrator via the
web page (see Alarms and Traps on page54)
Temperature alarm When the SMP internal temperature exceeds
60°C for 2 minutes.
When the SMP system temperature drops below
50° C.
USB overcurrent alarm
(front, rear and RCP
USB)
The alarm is initiated when a USB port current
draw exceeds the 1.5 A limit of the ports.
When the offending device is removed from the
SMP.
Video loss alarm When video sync is lost during a recording for a
period of 2 seconds.
Video sync is detected for 6 seconds.