RESTRICTED USE ONLY FARGO Electronics, Inc.
DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
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Downloading Firmware Updates
Step Procedure
1 Refer to the following steps to download Firmware updates:
2 Go to FARGO Electronics Technical Support Web site:
http://www.fargo.com/tech_support/
3 Click on the Firmware file link labeled for the specific Printer model.
4
Click on OK when prompted to Save this Program to Disk and then select a
folder in which to save the Update file.
5 a. Once the file has been downloaded, navigate to the location where the file
was saved. (Note: The Firmware Update file has been compressed for
ease of downloading.)
b. Decompress the file by double-clicking on the designated icon.
Updating the Printer's Firmware
The Main Firmware and the LCD Firmware are type types of Firmware for FARGO Printer
models. Each Firmware type has a different update process.
• If the Printer model has two types of Firmware available for download from the Web site,
be sure to use the appropriate Procedure: each.
• If the Printer model only shows a single type of Firmware available for download, use
only the Main Firmware update procedure.