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DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
76
Resolving the incorrect Image Darkness problems
Symptom: Printed cards are too dark or too light, as shown on the next page.
Step Procedure
1 Run a Self-Test from the Printer. See the Printing the Self-test on page 190.
a. Select Menu from the LCD.
b. Select Print Test Image from the menu.
c. Select Gray/Align Self-test from the Menu.
d. If the Self test card does not appear to have the same darkness issues,
continue to step 2 (Adjusting the Dye sub intensity).
e. If the self test card does appear to have the same darkness issues, continue to
step 3 (Adjusting the image darkness).
2 Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer
driver. See the Using the Image Color tab
procedure on page 123.
a. Open the Printer control panel from the computer.
• If using Windows 95/98/ME, right click on the DTC500 Series Card
Printer/EncodersIcon and select Properties.
• If using Windows NT 4.0, right click on the DTC500 Series Card
Printer/Encodersand select Document Defaults.
• If using Windows 2000/XP, right click on the DTC500 Series Card
Printer/Encodersand select Printing Preferences.
b. Click on the Image Color tab.
• If the image is too light, adjust the Dye-Sub Intensity to a more positive
value.
• If the Image is too dark, adjust the Dye-Sub Intensity to a more negative
value.
OR
Correct the Image Darkness in the LCD. See the Adjusting the Image Darkness
procedure on page 200.
a. Select Menu from the LCD.
b. Select Setup Printer, and then select Image Darkness.
• If the image is too light, adjust the current value to a more positive number.
• If the Image is too dark, adjust the current value to a more negative
number.
Continued on the next page
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